Careers

As the leading global provider of broadband services in hotels, iBAHN® is seeking aggressive, flexible and energetic individuals to join our team. We offer our employees competitive pay, a fast-paced, casual work environment, training in cutting-edge technology and a premier benefits package, including 401(k), medical, dental, vision, long-term disability, short-term disability, life insurance, cafeteria and vacation/sick plans.

To apply, please e-mail your resume and salary history as a pdf or Word attachment to resume@ibahn.com with the job code in the subject line.

iBAHN does not accept communications or candidate references from recruiters who are not currently contracted. No recruiters, please.

Due to the high volume of email applicants, only those selected for interviews will be contacted. Thank you for your interest in iBAHN.


Sales

Product Manager-ECS and Convention Services

iBAHN, the leading provider of  secure wired and wireless Internet solutions to the hospitality industry in 28 countries around the globe, has an excellent opportunity for a Product Manager at our corporate headquarters in Salt Lake City. In this highly visible role you will be responsible for developing product strategy and direction, defining product functionality, positioning and pricing, and partnering with the technology department to deliver winning solutions. 

You will be expected to play a versatile role in iBAHN’s day-to-day operations, with a wide variety of responsibilities.  You will be expected to contribute to the growth and development of iBAHN, and you will specifically be responsible for the following:

 

Requirements

 

iBAHN offers competitive wages; attractive benefits package including health, dental, vision, life insurance; tuition reimbursement; 401(k) matching; fitness club membership; fun, business-casual working environment. 

Please email resume as a Word attachment to: Resume@iBAHN.com and reference the job title/job#.

 


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CLIENT SERVICES

Client Services Technician-New Orleans # 8001

iBAHN, the leading provider of wired and wireless Internet access to the hospitality industry in 28 countries around the globe, seeks a Client Services Technician in New Orleans.

As part of a client services team serving client hotel properties and convention spaces throughout the United States, this position is responsible to support our clients in New Orleans through new systems design, customized network design, implementation and support, and for clients in a conference environment.    

Essential duties include, but are not limited to:

Minimum requirements:

This position is in New Orleans.  No relocation is offered.

Up to 25% local travel required, and may periodically be required to work weekends, nights, and holidays.

iBAHN offers competitive wages, great benefits including insurance, tuition reimbursement, 401(k) matching, fitness club membership; and a dynamic work environment in cutting-edge technology.  iBAHN is an EOE and a drug-free employer.

Please send resume as a .pdf or Word attachment to Resume@iBAHN.com and reference the job title/Job # in the email heading.

 


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IT

Lead Technical Support Engineer

Job Purpose:  This position is responsible for resolving escalated technical issues around property and equipment installation support, conference related issues, and other property related inquiries and activities.  The position must be able to perform and support all the functions of a Technical Support Agent including phone time each week.   The position must document and log all required activity and information using the defined tools and procedures.  The position may also provide off-hours help desk back up for the Network Management department.  Acts as on site Shift Lead when Supervisor is not present.

Essential Duties and Responsibilities: other duties may be assigned.

Qualifications: To successfully accommodate the job, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.

Essential Skill Requirements:

Experience and Education:

iBAHN offers competitive wages; attractive benefits package including health, dental, vision, life insurance; tuition reimbursement; 401(k) matching; fitness club membership; fun, business-casual working environment. 

Please email resume as a pdf or Word attachment to: Resume@iBAHN.com and reference the job title/job#.

 


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IT

Systems Engineer #4245

iBAHN, the leading provider of  secure wired and wireless Internet solutions to the hospitality industry in 18 countries around the globe, has a rare opportunity for a Senior Systems Engineer at our corporate headquarters in South Jordan.  This position will support enterprise network servers, systems and software as part of our outstanding Network Operations department in a robust, fun, business-casual office. 

Essential Responsibilities include, but are not limited to:

Requirements:

iBAHN offers competitive wages; attractive benefits package including health, dental, vision, life insurance; tuition reimbursement; 401(k) matching; fitness club membership; fun, business-casual working environment. 

Please email resume as a pdf or Word attachment to: Resume@iBAHN.com and reference the above-listed job title/job#4245.

 


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Product Marketing

Product Manager, Video Services #6533

iBAHN, the leading provider of secure wired and wireless Internet solutions to hoteliers and convention spaces in 28 countries around the globe, has an exciting opportunity for a Product Manager for digital video services, iBAHN’s newest product offering.  This position may be based in either our Denver office or at our Salt Lake City corporate headquarters. 

We’re looking for a skilled product management resource to be part of a team designing solutions that will change the way video, IPTV and entertainment are supported, packaged and delivered in the hospitality markets.  This is not a support role, but an opportunity for an experienced business partner to own and be accountable for a brand new iBAHN product offering.

Responsibilities include:

Requirements:

 
iBAHN offers competitive wages; dynamic, business-casual working environment in a cutting-edge technology organization; attractive benefits package including fitness club membership; tuition reimbursement; 401(k) matching; and more! 

Please email resume as a pdf or Word attachment with salary history to: Resume@iBAHN.com and reference “Product Manager-Video #6533.”

 

 


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Systems Engineering-Network Operations

Systems Engineer #4249

iBAHN, the leading provider of  secure wired and wireless Internet solutions to the hospitality industry in 18 countries around the globe, has a rare opportunity for a Systems Engineer at our corporate headquarters in South Jordan.  This position will support enterprise network systems and software as part of our outstanding Network Operations department in a robust, fun, business-casual office. 

Essential Responsibilities include, but are not limited to:

Requirements:

 

iBAHN offers competitive wages; attractive benefits package including health, dental, vision, life insurance; tuition reimbursement; 401(k) matching; fitness club membership; fun, business-casual working environment. 

Please email resume as a pdf or Word attachment to: Resume@iBAHN.com and reference the above-listed job title/job#.

 


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Technical Support

Technical Support Engineer #4948

Incredible growth at iBAHN has created opportunities for Technical Support Engineers to join our Customer Care Center’s 24/7 Tier II-III technical support team.  This is an excellent opportunity for enthusiastic, professional, service-oriented individuals to join a dynamic, solid, worldwide technology company.

This position provides ongoing support of iBAHN’s wired and wireless products and services to our clients in the hospitality industry, as well as to end-users.  This position provides end-to-end network troubleshooting for routers, switches, laptops and databases to hotel guests and hotel engineers.

The incumbents provide excellent customer service combined with high-level technical knowledge in support of high speed conferencing, field and property-related inquiries and activities involving networking, Internet and telecom broadband solutions in a 24/7 technical support center. 

Requirements:

 

iBAHN offers:

Please submit resume to: Resume@iBAHN.com, and reference the job title/job # in the e-mail heading.  www.iBAHN.com.

 


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IT

Application Developer #4144

iBAHN, the leading provider of  secure wired and wireless Internet solutions to the hospitality industry in 18 countries around the globe, has a rare opportunity for an Application Developer  at our corporate headquarters in South Jordan.  This position will be responsible for the design, development, deployment and support of iBAHN corporate systems and applications, within the System Development Group of our outstanding IT department.   

Essential Duties:

Requirements:

iBAHN offers competitive wages; attractive benefits package including health, dental, vision, life insurance; tuition reimbursement; 401(k) matching; fitness club membership; fun, business-casual working environment. 

Please email resume as a pdf or Word attachment to: Resume@iBAHN.com and reference the above-listed job title/job#.

 


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